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Our Commitment to Fair Housing, Ethics, Service and 

Fulfillment of Our Mission

Please click the link below to see the Statement of US DOJ Principal Deputy Assistant Attorney General for Civil Rights Pamela S. Karlan on Leading a Coordinated Civil Rights Response to Coronavirus (COVID-19)

Statement by the Principal Deputy Assistant Attorney General for Civil Rights Leading a Coordinated Civil Rights Response to Coronavirus (COVID-19) | OPA | Department of Justice



The Malden Housing Authority (MHA) is committed to assuring full compliance with Title VI of the Civil Rights Act of 1964 ("Title VI").   


The MHA does not, on the grounds of race, color or national origin, discriminate against persons in the provision of its programs, services, or activities.


Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or otherwise subjected to discrimination under any program or activity for which HACEP receives federal financial assistance.


Any person who believes they have been discriminated against in violation of Title VI has a right to file a formal complaint with the MHA. Any such complaint must be in writing or provided verbally so that it can be put in writing and filed with the MHA Fair Housing Coordinator within sixty (60) days following the date of the alleged discriminatory act or decision.


In accordance with the MHA’s Limited English Proficiency Plan (LEP), MHA will make Interpreters available who are free of charge to persons who have limited ability to read, write, or speak English.


For more information or to make a verbal complaint, please call or contact:


Stephen G. Finn, Executive Director and Title VI Coordinator

Ph: (781) 322-3150

Cell: (781) 820-5943

eMail: sfinn@maldenhousing.org

Fax: (781) 322-3543

TTY/TDD: (800) 545-1833, x.103 (24 hrs)


Please know that retaliation or coercion against you of any kind for asserting your civil rights is illegal.


MHA’s Title VI complaint form is available at the link, below, by contacting MHA’s Title VI Coordinator, and is also available at the Reception Desk in the front lobby of 630 Salem Street, Malden.


Title IV Notice

Title IV Complaint form

As a public service agency, the Malden Housing Authority is committed to providing excellent service to all public housing applicants, residents and the public. In order to provide superior service, the Malden Housing Authority resolves to:

Administer applicable federal and state laws and regulations to achieve high ratings in compliance measurement indicators while maintaining efficiency in program operation to ensure fair and consistent treatment of clients served.

Provide decent, safe and sanitary housing in good repair – in compliance with program uniform physical condition standards – for extremely low, very low and low-income families.

Achieve a healthy mix of incomes in its public housing developments by attracting and retaining higher income families and by working toward deconcentration of poverty goals.

Encourage self-sufficiency of participant families and assist in the expansion of family opportunities which address educational, socio-economic, recreational and other human services needs.

Promote fair housing and the opportunity for very low and low income families of all races, ethnicities, national origins, religions, ethnic backgrounds, and with all types of disabilities, to participate in the public housing program and its services.

Create positive public awareness and expand the level of family and community support in accomplishing the Malden Housing Authority’s mission.

Attain and maintain a high level of standards and professionalism in day-to-day management of all program components.

Administer an efficient, high performing agency through continuous improvement of the Malden Housing authority’s support systems and commitment to our employees and their development.

The Malden Housing Authority will make every effort to keep residents informed of program rules and regulations, and to advise participants of how the program rules affect them.